IS 209 : Professional Skills Workshop

Administrivia

Teaching Team 

Professor Larry Downes

Email: ldownes@sims.berkeley.edu

Office number: (510) 526-9547

Office Hours: Tuesday 1:00pm-3:00pm 313 South Hall. Also by appointment.

TA Sarita Yardi

Office Hours: Thursday 2:00pm-3:30pm South Hall Basement. Also by appointment.

Course Description

As information and information systems projects have become increasingly strategic, information workers at all levels and in all environments must demonstrate higher levels of professionalism, not only to perform their duties competently but to remain competitive in the job market. This course, in conjunction with the SIMS final project, gives students insight into the source and best practice of professionalism, and gives students the chance to refine the essential skills in a simulated but realistic working environment.

Grades and Assignments
Grades will be based on class participation, short exercises, and on the completion of a class "diary" (see below). Given the hands-on nature of this course, regular attendance is essential, as is a willingness to "perform" in front of the rest of the group.
The Diary

Course Information

School of Information Management and Systems INFOSYS 209

Course Dates: January 19 to May 4, 2006

Lecture Schedule: Thursday 1:00pm-2:00pm in 110 South Hall

Lab Schedule: Tuesday 3:30pm-4:30pm in 202 South Hall

Lab Schedule: Thursday 4:30pm-5:30pm in 202 South Hall

Units: 2

Grading Option: Letter Grade or Satisfactory/Unsatisfactory or Pass/Not Pass

Course Texts

Required

Consulting for Dummies, Bob Nelson and Peter Economy. Wiley, 1997. ISBN: 0-7645-5034-9

Recommended

The Seven Habits of Highly Effective People, Steven Covey. Free Press, 1990. ISBN: 0671708635

On Death and Dying, Elisabeth Kubler-Ross. Scribner Reprint, 1997. ISBN: 0684839385

The Artist's Way at Work , Mark Bryan and Julia Cameron. Perennial Currents, 1999. ISBN: 0688166350

Course Work

:

January 19 : Thursday

Lecture: Introduction - What is the "Vein of Gold"? 

Lecturer: Larry Downes

Assignment 1: Being a Professional assigned 

Due on January 26

Assignment details

January 26 : Thursday

Lecture: Professionalism - Foundations 

Lecturer: Larry Downes

Required Readings

"Perspective on McKinsey, Chapter 7" Marvin Bower [Handout]

Chapter 24 of Consulting for Dummies [Textbook]

"101 Ways to Love Your Staff" Joe Marino [Handout]

Assignment 1: Being a Professional due 

Assignment 2: Drafting a Proposal assigned 

February 2 : Thursday

Lecture: Project Proposals 

Lecturer: Larry Downes

Required Readings

"Proposal Process Guidelines" PriceWaterhouseCoopers [Handout]

Chapter 5 and 25 of Consulting for Dummies [Textbook]

"Request for Proposal from Southwest Airlines (fictional)" [Handout]

Resources

Assignment 3: The Contract and Other Documents assigned 

Due on February 9

Assignment details

February 9 : Thursday

Lecture: Contracting and Other Key Startup Documents 

Lecturer: Larry Downes

Required Readings

Chapter 16 of Consulting for Dummies [Textbook]

"Sample Contract #1 - Large Consulting Firm - excerpts" [Handout]

"Sample Contract #2 - Independent Contractor Agreement For Software Consultant, from Consultant and Independent Contractor Agreements (NoLo Press 4th ed. 2004)" Stephen Fishman [Handout]

Sutter Insurance Co. v. Applied Systems, Inc. submitted to 7th Circuit in U.S. App. LEXIS 26890 (2004) [Handout]

Resources

Assignment 3: The Contract and Other Documents due 

Assignment 4: Effective Meetings assigned 

Due on February 16

Assignment details

February 16 : Thursday

Lecture: Effective Meetings 

Lecturer: Larry Downes

Required Readings

"The Mythical Man-Month" Frederick P. Brooks, Jr. [Handout]

Addison-Wesley (1982)

Resources

Assignment 4: Effective Meetings due 

Assignment 5: Interviewing Skills assigned 

Due on February 23

Assignment details

February 23 : Thursday

Lecture: Interviewing Skills 

Lecturer: Larry Downes

Required Readings

Chapter 6 of Consulting for Dummies [Textbook]

Resources

Assignment 5: Interviewing Skills due 

Assignment 6: Client Service assigned 

Due on March 2

Assignment details

March 2 : Thursday

Lecture: Client and Sponsor Relationships - The Services Model 

Guest Lecturer: Joe Marino of IBM Global Services

Required Readings

"Practice Development Do's and Don'ts (undated)" Andersen Consulting [Handout]

"Putting the Client First (undated)" Andersen Consulting [Handout]

"The Quality Bible Ver. 1.1" (1992) (excerpts)" Andersen Consulting [Handout]

"Quality Management Handbook (undated)" Price Waterhouse [Handout]

Assignment 6: Client Service due 

Assignment 7: Managing Difficult People #1 assigned 

Due on March 9

Assignment details

March 9 : Thursday

Lecture: Managing Difficult People I 

Guest Lecturer: Guest

Required Readings

"The Seven Habits, pages 236-260." Stephen Covey [Handout]

Assignment 7: Managing Difficult People #1 due 

Assignment 8: Effective Presentations I assigned 

Due on March 16

Assignment details

March 16 : Thursday

Lecture: Effective Presentations I 

Lecturer: Larry Downes

Required Readings

Chapter 8 of Consulting for Dummies [Textbook]

Assignment 8: Effective Presentations I due 

Assignment 9: Marketing Yourself assigned 

Due on March 23

Assignment details

March 23 : Thursday

Lecture: Marketing Your Skills 

Lecturer: Larry Downes

Required Readings

Chapter 20-22 of Consulting for Dummies [Textbook]

Assignment 9: Marketing Yourself due 

Assignment 10: Managing Difficult People II assigned 

Due on April 6

Assignment details

March 30 : Thursday : Spring Recess

Lecture: Holiday: Spring Break 

April 6 : Thursday

Lecture: Managing Difficult People II 

Lecturer: Larry Downes

Required Readings

"The 7 Habits of Highly Effective People" Stephen Covey [Handout, pages 52-54, 183-203]

Assignment 10: Managing Difficult People II due 

Assignment 11: Ethical Conduct assigned 

Due on April 13

Assignment details

April 13 : Thursday

Lecture: Ethical Conduct 

Lecturer: Larry Downes

Required Readings

Chapter 10 of Consulting for Dummies [Textbook]

Assignment 11: Ethical Conduct due 

Assignment 12: Effective Presentations II assigned 

Due on April 20

Assignment details

April 20 : Thursday

Lecture: Effective Presentations II 

Lecturer: Larry Downes

Required Readings

Does PowerPoint Make You Stupid?, Tad Simons [Online]

PowerPoint Sins [Online]

PowerPoint: What's Wrong With It?, Rebecca Ganzel [Online]

Summary of the Annoying PowerPoint Survey, David Paradi [Online]

Really Bad PowerPoint (and How to Avoid it), Seth Godin [Online]

Good examples of bad PowerPoint slides [Online]

More good examples of bad PowerPoint [Online]

Optional Readings

The Gettysburg PowerPoint Presentation, Peter Norvig [Online]

Assignment 12: Effective Presentations II due 

April 27 : Thursday

Lecture: Managing the Value Curve 

Lecturer: Larry Downes

May 4 : Thursday

Lecture: Business Fundamentals 

Lecturer: Larry Downes

last updated on 2006-01-12 by syardi