IS 290-2 : The Secrets of Consulting

Administrivia

Teaching Team 

Professor Larry Downes

Email: larry@larrydownes.com

Website: www.larrydownes.com

Office number: (510) 526-9547

Office Hours: Thursday 3:00pm-5:00pm 311 South Hall or by appointment

Course Description

Many receive advice, few profit by it. - Pubilius Syrus, Maxim 149

What is a consultant? One old joke that I remember from my early days as a consultant with what is now Accenture says that a consultant is someone who will borrow your watch to tell you what time it is. That seems as a good a starting point as any.

Many of you have had some experience in your earlier careers as consultants, whether as internal advisors, employees of a consultant firm or as contractors doing a variety of hourly or project-based work. Perhaps you have even come to SIMS with the hope of developing the kind of skills necessary to become or become a better consultant.

The purpose of this course is to help prepare each of you for the next stage of consulting. Recognizing that you begin at different levels of experience and have different goals and expectations of what you will be doing in the future, the course will focus on core skills every consultant-- indeed, every professional-- must continually work to improve. To the extent there will be a focus to the course, it will be at the industry level, specifically the information technology industries and the art of consulting as it applies in information systems and services.

We will spend each week working in groups on exercises, simulations, and role-playing activities aimed at identifying and improving your consulting skills.

Course Information

School of Information Management and Systems INFOSYS 290-2

Course Dates: January 20 to May 10, 2005

Lecture Schedule: Thursday 12:00pm-2:00pm in 205 South Hall

Units: 2

Grading Option: Letter Grade only

Course Texts

Recommended

The Seven Habits of Highly Effective People, Stephen Covey. Free Press, 1990.

The only truly useful self-help book I've read... and I've read a lot.

On Death and Dying, Elisabeth Kubler-Ross. Scribner Reprint, 1997.

The classic book on dealing with traumatic change

Consulting for Dummies, Bob Nelson and Peter Economy. Wiley, 1997.

The title says it all

The Artist's Way at Work, Mark Bryan and Julia Cameron. Perennial Currents, 1999.

Exercises for unlocking your creative side

Course Work

January 20 : Thursday

Introduction -- What is a Consultant? 

Skill Type: Personal

Resources

Assignment #1 assigned 

Due on January 27

Assignment details

The Consultant's Diary assigned 

Due on May 5

Assignment details

January 27 : Thursday

Being a Professional 

Skill Type: Personal

Resources

Assignment #1 due 

Assignment #2 assigned 

Due on February 3

Assignment details

February 3 : Thursday

Drafting a Proposal  

Skill Type: Project

Resources

Assignment #2 due 

Assignment #3 assigned 

Due on February 10

Assignment details

February 10 : Thursday

The Contract and other Documents 

Skill Type: Project

Resources

Assignment #3 due 

Assignment #4 assigned 

Due on February 17

Assignment details

February 17 : Thursday

Effective Meetings  

Assignment #4 due 

Assignment #5 assigned 

Due on February 24

Assignment details

February 24 : Thursday

Managing Difficult People I  

Assignment #5 due 

Assignment #6 assigned 

Due on March 3

Assignment details

March 3 : Thursday

Interviewing Skills  

Assignment #6 due 

March 10 : Thursday

Client Service/TQM  

March 17 : Thursday

Managing Difficult People II 

March 24 : Thursday : Spring Recess

Holiday: NO CLASS -- SPRING BREAK  

March 31 : Thursday

Effective Presentations I  

April 7 : Thursday

Ethical Conduct  

April 14 : Thursday

Marketing Yourself  

April 21 : Thursday

Effective Presentations II 

April 28 : Thursday

Beating the Value Curve 

May 5 : Thursday

Running a Small Business  

The Consultant's Diary due 

last updated on 2005-02-26 by dLH