Administrivia
Professor Nancy Van House
Office Hours: Tuesday 3:00pm-5:00pm 307A South Hall
Professor Peter Lyman
Email: plyman@sims.berkeley.edu
Office Hours: Thursday 5:00pm-6:00pm 303A South Hall
TA Vivien Petras
Email: vivienp@sims.berkeley.edu
Office Hours: Tuesday 2:00pm-3:00pm PhD room
Course Information
School of Information Management and Systems INFOSYS 203
Course Dates: August 31 to December 9, 2004
Lecture Schedule: Tuesday Thursday 12:30pm-2:00pm in 202 South Hall
Units: 4
Grading Option: Letter Grade only
Course Texts
Required
America calling: a social history of the telephone to 1940, Claude Fischer. University of California Press, 1992. ISBN: 0-520-08647-3
Reader
Available at University Copy, 2425 Channing Way, Berkeley, CA 94704
Contains only those readings that are not available online. The other
readings are available from the course website.
Course Work
August 27 :
Due on August 31
The Social Nature of Technology
August 31 : Tuesday
September 14 : Tuesday
The Social Construction of Technology
Required Readings
"The social construction of technology" R. Kline and T. J. Pinch [Reader, pp. 113-115]
"Sociohistorical technology studies" W. E. Bijker and National Public Radio [Reader, pp. 251-252]
"The social construction of facts and artifacts: Or how the sociology of science and the sociology of technology might benefit each other" T. J. Pinch and W. E. Bijker [Reader, pp. 28-47]
(1987)
Pay most attention to the discussion of SCOT
"Resisting Consumer Technology in rural America: The Telephone and Electrification" R. Kline [Reader, pp. 51-58, 65-66]
Due on September 23
September 16 : Thursday
Required Readings
"Bias in Computer Systems. Human values and the design of computer technology" B. Friedman and H. Nissenbaum [Reader, pp. 21-28]
"Introduction: How Users and Non-Users matter" N. Oudshoorn and T. J. Pinch [Reader, pp. 1-16 ]
"Configuring the User: inventing new technologies" K. Grint and S. Woolgar [Reader, pp. 65-78, 91-94, rest optional]
Optional Readings
"User Requirements: By Any Means Necessary" A. Don and J. Petrick [Reader, pp. 70-80]
(2003)
Don & Petrick is optional, relates to personas in
IS 202
Mobile Phones and the Construction of Identity
September 21 : Tuesday
The Mobile Phone: how does Mobility change Phone Use and Users?
Required Readings
"Diffusion of innovations" E. M. Rogers [Reader, pp. 259-265 ]
"Discovery and Integration of Mobile Communications in Everyday Life" L. Palen and M. Salzman et al. [Online, pp. 109-122]
"The mutable mobile: social theory in the wireless world" G. Cooper [Reader, pp. 19-31]
(2002)
Focus on pp. 20-26
"The mobile connection : the cell phone's impact on society" R. Ling [Reader, Ch. 4]
September 23 : Thursday
What are the Rules for Mobile Phones?
Required Readings
"The social juxtaposition of mobile telephone conversations and public places" R. Ling [Online]
"Seeing the "Rules": Preliminary Observations of Action, Interaction and Mobile Phone Use" G. Murtagh [Reader, 81-91]
September 28 : Tuesday
Frontstage / Backstage Behavior
Required Readings
"Behavior in public places; notes on the social organization of gatherings" E. Goffman [Reader, Ch. 6]
"The presentation of self in everyday life" E. Goffman [Reader, pp. 1-31, 51-53, 58-59, 106-109, 112, 136-139, 208-209, 248-251]
(1959)
Optional: pp. 77-93, 128-129
September 30 : Thursday
Required Readings
"Identity and Deception in the Virtual Community" J. Donath [Online]
"Life on the screen : identity in the age of the Internet" S. Turkle [Reader, pp. 210-232]
October 5 : Tuesday
Comparative Case Study: Japan, Norway, and, by Implication, US
Required Readings
"The Uses and Meaning of I-Mode in Japan" M. Barry [Online]
"BuddySync: Thinking Beyond Cell Phones to Create A Third-Generation Wireless Application for U.S. Teenagers" G. Loudon and H. Sacher [Online, pp. 173-183, rest optional]
"Technosocial situations: emergent structurings of mobile e-mail use" M. Ito and D. Okabe [Online]
"The mobile connection : the cell phone's impact on society" R. Ling [Reader, Ch. 7]
The Social Nature of Information: Written Texts and Representations
October 12 : Tuesday
October 14 : Thursday
The Social Nature of Recorded Information: Documents
Required Readings
"Documents and libraries: A sociotechnical perspective" D. Levy [Reader, pp. 25-42]
"The social life of documents" J.S. Brown and P. Duguid [Online]
"Document Engineering" B. Glushko and T. McGrath [Reader, Ch. 1]
October 19 : Tuesday
Required Readings
"Genres of Organizational Communication - a Structurational Approach to Studying Communication and Media" J. Yates and W.J. Orlikowski [Online, pp. 299-311, 316-318 ]
"Designing Genres for New Media: Social, Economic, and Political Contexts" P.E. Agre [Online, Sections 1,2,4,5]
"The Presentation of Self in Electronic Life: Goffman on the Internet" H. Miller [Online]
"The Presentation of Self in WWW Home Pages" H. Miller and R. Mather [Online]
Optional Readings
"The gnome in the front yard and other public figurations: Genres of self-presentation on personal Home Pages" J.B. Killoran [Online, Sections 1,2,4,5]
October 21 : Thursday
Due on November 2
Research Methods
October 28 : Thursday
Data Collection and Methods I: Quantitative
Required Readings
Interactive Methods Table [Online]
The Research Methods Knowledge Base, W.M. Trochim [Online]
"Content Creation Online: 44% of U.S. Internet users have contributed their thoughts and their files to the online world" Pew Internet & American Life Project [Online]
Focus on the Pew report and understanding how survey
research is used. Use the readings on measurement and
methods to better understand the Pew survey and conclusions.
November 2 : Tuesday
Data Collection and Methods II: Qualitative
Required Readings
"An ethnographic approach to design" J. Blomberg and M. Burrell et al. [Reader]
"Learning from strangers : the art and method of qualitative interview studies" R.S. Weiss [Reader, Ch. 2]
"Qualitative research and evaluation methods" M.Q. Patton [Reader, pp. 339-383 ]
Networks, Organizations and the Social Nature of CMC
November 23 : Tuesday
Required Readings
"Information Technology: The Challenge of Strategic Transformation" N. Venkatraman [Reader, pp. 160-183]
"Neither Market nor Hierarchy - Network Forms of Organization" W.W. Powell [Reader, pp. 295-336]
"Reinvention in the innovation process: The case of word processing" B.M. Johnson and A.E. Rice [Reader, pp. 157-161]
Designing with and for Users
November 30 : Tuesday
Required Readings
"Computers as theatre" B. Laurel [Reader, Ch. 5]
"The Intellectual Challenge of CSCW: The Gap between Social Requirements and Technical Feasibility" M. Ackermann [Online, Ch. 5]
"Contextual design : defining customer-centered systems" H. Beyer and K. Holtzblatt [Reader, Ch. 1]
December 2 : Thursday
December 7 : Tuesday
Ethics / The Information Profession
Required Readings
"Ethics for the information age" M.J. Quinn [Reader, Ch. 9]
ACM Code of Ethics and Professional Conduct [Online]
last updated on 2004-10-26 by Vivien